GiftPesa is an online digital gifting platform that allows users to buy, send, and redeem gift vouchers using mobile phones. It provides both individuals and businesses with flexible vouchers that can be redeemed at over 3,000 outlets, making the gifting process convenient and efficient.

To buy a GiftPesa voucher, dial *483*18#, select the buy option, enter amount, then enter your M-Pesa pin.

To send a gift voucher to your friends and loved ones, dial *483*18#, select the “Share” option, enter the recipient’s phone number, then enter the amount you want to send.

Bulk disbursement is a feature that lets you upload an Excel sheet of the voucher recipients, then the system sends vouchers to all of them at once, together with a personalized SMS message. This feature is only available to businesses, not individuals.

To send vouchers in bulk, please visit our website and create a business account, and someone from our team will get in touch. Alternatively, you can request a demo to learn how the system works.

No. There’s no limit to the vouchers you can buy or send using a business account.

Yes. When using a personal account, you can only buy or send vouchers up to the maximum daily limit set by your mobile money service provider.

To redeem your GiftPesa voucher, visit any of our redemption partners, pick the good(s) or service(s) you want, then dial the GiftPesa USSD code *483*18#. The system will show you your voucher balance and a menu with different options. Select the “Redeem” option, enter the outlet’s Till Number, followed by amount.

Yes, you can redeem the voucher partially.

To check your GiftPesa balance, dial *483*18# and your balance will be displayed on your phone’s screen.

The voucher is valid for 12 months.

After 12 months, your voucher will become inactive and you’ll not be able to redeem it until it is re-activated. If your voucher has become inactive, please call our customer support team on 0793-672742 or 0756-433423. You can also send us an email through [email protected]

We adhere to strict data privacy rules and are governed by Kenyan data privacy laws. To learn more, please visit our privacy policy page.